The BIZI Programme is an innovative, evidence‑informed gatekeeper training (GTK) initiative designed to strengthen suicide prevention capacity in community settings. It is an interactive, online, self‑managed and freely accessible course that equips non‑health professionals and community volunteers with the core competencies needed to identify people at risk of suicide, provide initial support, and encourage referral to specialised services. BIZI was developed by the Basque Health Service (Osakidetza) and the Public Health Directorate of the Basque Government, based on a comprehensive review of scientific evidence and on earlier face‑to‑face GTK experiences.
The programme responds to a clear public health need: although early identification and psychosocial intervention can prevent suicide, only a small proportion of people who die by suicide have contacted specialised services beforehand, largely due to stigma and lack of knowledge. BIZI directly addresses this gap by providing accessible training to “gatekeepers”—professionals such as social workers, educators, pharmacists, police officers, volunteers and others who are in daily contact with vulnerable groups.
The European Commission selected in 2024 BIZI programme as a Promising practice in its Best and Promising Practices portal on Mental Health.



